How ADA Compliance Laws Affect Your Hotel Website | NCRLA At Your Service Spring 2018

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People with disabilities can challenge all barriers in a hotel – even if they have never personally encountered the obstacles. Some state laws allow plaintiffs to recover litigation costs, attorney fees and cash for damages on top of any expenses incurred in correcting any Americans with Disabilities Act (ADA) violations. This creates a perfect storm for serial plaintiffs and their lawyers to survive off of the settlements from ADA lawsuits. It is a hotel’s responsibility to follow ADA compliance laws at their property and ensure that all online content accurately reflects their services and offerings to people seeking disability access without any hindrance or discrimination.

 

Author
Roshan Patel
CEO & Founder


Meet Roshan Patel, the dynamic force propelling INNsight to new heights. As a co-founder, his pragmatic and cost-focused leadership shapes the company's technical strategy and product architecture, ensuring a seamless hotel digital experience. With a hotel management and technology background, Roshan is a driving force in providing INNkeepers the tools they need to economically showcase their properties to cost-conscious travelers. Roshan's impact goes beyond tech, raising INNsight as a game-changer in hotel digital marketing.

Follow him on LinkedIn - Roshan Patel - INNsight

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